Our knowledgeable and professional staff works to support and keep our providers current with managed care policies. They are strategically assigned to providers within our IPA network to ensure maximum lines of communication and to assist physicians and office staff in the following areas of operations:

• New provider orientation and office staff training
• Web portal & other Web-based meetings
• Routine on-site visits to meet with providers and office staff
• Solutions for utilization management, claims, capitation, and eligibility

• Solutions for quality improvement, reimbursement, and other network operations areas
• Specialty network expansion
• Quality/HEDIS/STAR measures resources
• Compliance education and materials
• State, Medicare, and/or health plan policy updates