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DESCRIPTION

The Front Desk Receptionist is a medical office position that is responsible for coordinating and managing all processes of the front office.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Checks in patients and remind patients of upcoming physician visit.
  • Coordinates the daily operations of the physician office, including but not limited to, processing medical records, controlling the front desk, and answering the phone.
  • Monitor and audits cash/payment funds.
  • Collect co-pays and deductible if necessary.

 

OTHER SKILLS

  • Client Service Oriented
  • Detailed oriented, excellent organizational abilities
  • Ability to interact and communicate with individuals at all levels of organization
  • Strong interpersonal skills able to handle sensitive situations and confidential information
  • Ability to multi-task and prioritize workload in a fast-pace environment
  • Technology competency with electronic software needed for role
 
 

MINIMUM QUALIFICATIONS

  • High school diploma/GED
  • Proficiency with Microsoft Office Suite, especially Excel and Word
  • Fluent in Chinese is required
  • Healthcare management/administration certification preferred

 

BENEFITS

  • Health Benefits: Medical, Vision and Dental
  • 401k retirement plan
  • Paid Time Off

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