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Job Responsibilities: 
  • Greet/check in patients and visitors in a prompt, courteous, and professional manner; inform clinical staff of patient arrival. 
  • Provide and explain paperwork for the patient to complete prior to examination. Collect, proof for completeness, and file patient forms. 
  • Update demographic and insurance information in the system; collect co-pays and balances. provide receipts. 
  • Answer, screen, and respond to routine questions, routes to appropriate personnel, or take thorough messages. Page clinic personnel as appropriate and communicate in an accurate and timely manner according to procedures. 
  • Check patients out after examination. Schedule returning appointments in accordance with physician and/or office guidelines. Provide patients with appointment details such as time, location, directions, instruction sheets, and other details.  
  • Schedule returning appointments in accordance with physician and/or office guidelines; record and notify staff with any patient cancellations and missed appointments (will need to reschedule). 
  • Adhere to confidentiality, state, federal, and HIPPA laws and guidelines regarding patient records.  
  • Perform administrative and maintenance tasks and other duties as requested or assigned.  
Qualifications Required:  
  • Receptionist or office experience required  
  • 2+ years of medical office experience strongly preferred  
  • Chinese speaking required (Mandarin and Cantonese preferred) 
  • Proficiency with computer systems and Microsoft (Outlook, Office Word, and Excel) required 
  • High school diploma or equivalent  
Benefit Conditions:  
  • Waiting period may apply COVID-19 Precaution(s) 
  • Remote interview process  
  • Personal protective equipment provided or required  
  • Temperature screenings  
  • Social distancing guidelines in place  
  • Virtual meetings  
  • Sanitizing, disinfecting, or cleaning procedures in place  
Salary: $18 – $21 / hour 
Schedule: Monday – Friday, 7:30am – 4pm 
Location: 15806 Northern Blvd. Flushing, NY 1135  
If interested in the position, please contact Sarah Platt at and apply here:

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