Bilingual Medical Receptionist
• Greeting patients professionally both in person and on the phone
• Optimizing provider schedules and patient satisfaction with efficient scheduling
• Comforting patients by anticipating anxieties and effectively answering questions
• Ensuring the availability of treatment information by retrieving and updating patient records
• Verifying financial records and collecting patient charges while filing and expediting third-party claims
• Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders
• Completes other duties and projects as assigned
• Communication skills to converse clearly over the telephone and in person
• Organization and time management to manage a variety of tasks effectively
• Attention to detail to schedule patients correctly and communicate scheduling difficulties with providers
• Technological skills, such as using word processing and spreadsheet programs to track data
• Interpersonal skills to interact positively with patients who may be upset or stressed
• Bilingual a plus (Chinese speaking preferred)
• Competitive Health Benefits including Medical, Vision, Dental and Life Insurance
• 401k retirement plan with a 5% corporate match
• Paid Time Off and Sick Time Off
• Paid Holidays