Patient Service Representative
Job Responsibilities:
- Escort patients to and from physician offices and exam/treatment rooms.
- Inform physician of patient reschedules and no shows.
- Record patient data (vital signs, height, weight, allergies, medication changes, etc.) and obtain all necessary patient records as required by physician beforehand.
- Assist with exams and procedures; maintain all exam/treatment room disinfection protocols.
- Answer patient calls for referral to physician, nurse, or pharmacist, phone in prescriptions.
- Perform administrative tasks and other duties as requested or assigned.
Qualifications Required:
- High school diploma or equivalent
- Chinese speaking (Mandarin and Cantonese preferred)
- 0-3 years of experience as medical or nursing assistant and must be certified
- Current BCLS certification within 3 months of hire
Per Diem Medical Assistant
Job Responsibilities:
- Greet/check in patients and visitors in a prompt, courteous, and professional manner; inform clinical staff of patient arrival.
- Schedule returning appointments in accordance with physician and/or office guidelines; record and notify staff with any patient cancellations and missed appointments (will need to reschedule).
- Provide and explain paperwork for the patient to complete prior to examination.
- Update demographic and insurance information in the system; collect co-pays and balances.
- Answer, screen, and respond to routine questions, routes to appropriate personnel, or take thorough messages. Page clinic personnel as appropriate and communicate in an accurate and timely manner according to procedures.
- Adhere to confidentiality, state, federal, and HIPAA laws and guidelines.
- Perform administrative and maintenance tasks and other duties as requested or assigned.
Qualifications Required:
- High school diploma or equivalent
- Receptionist or office experience
- Chinese speaking (Mandarin and Cantonese preferred)
- Proficiency with computer systems and Microsoft
Salary: $18 – $21 / hour
Schedule: Monday – Friday, 8:30am – 5:00pm
If interested in the position, please contact Sarah Platt at Sarah.platt@vantagehealth.com and apply here:https://jobs.localjobnetwork.com/j/69545557.
